Contact information

 

Last Updated: 06/10/26

Contact Information

Velérique LTD

Website: https://velerique.com

Customer Support Email: support@velerique.com

Support Hours: Monday–Friday

Typical Response Time: Within 24 business hours

Customer Support

We’re here to help.

Whether you have a question about your order, shipping, ingredients, subscriptions, or how Velérique products fit into your routine, our support team is happy to assist.

When contacting us about an order, please include:

  • Your order number

  • The email address used at checkout

This helps us respond as quickly as possible.

We Can Help With

  • Order status and tracking

  • Shipping or delivery questions

  • Refund or replacement requests

  • Subscription enquiries

  • Product and ingredient questions

  • Routine or usage guidance

  • General enquiries

Thank you for choosing Velérique.